All-In-One
The First & Only All-In-One Solution for Eye Care Clinics
Align, train, & motivate your eye care team, all in just one platform.
Tired of your clinic running you, instead of the other way around? Put the Pulse back into your business, and become the go-to optometrist or optician in your community.
Backed by 50+ clinics
Does This Sound Like You?
Most eye care owners are working harder than ever, but growth still feels stuck.
You’re putting in long hours, juggling patient care and running the business… but the numbers just aren’t moving the way they should.
😵💫
Capture rates feel unpredictable
Patients walk out without buying glasses or contacts, and you’re left wondering what went wrong.
🤷♂️
Staff training keeps slipping
You don’t have time to coach every new hire, so small mistakes and miscommunications keep piling up.
☎️
Recalls aren’t consistent
Patients slip through the cracks, and no one has the bandwidth to follow up reliably.
📉
Retention isn’t as strong as you thought
Patients who you thought would return year after year just… don’t.
We know the struggles firsthand—we lived them for years. That's why we built the solutions we'd be searching for:
A simple, tested framework that gets your team on the same page and helps your practice grow.
(In fact it helped us achieve steady double-digit growth year after year!)
Introducing...
One Platform. Total Clarity.
PulseIQ brings your KPIs, training, and staff accountability into one simple platform. Finally, you can lead with clarity instead of chaos.
Why the Name Pulse?
Because every successful clinic needs its finger on the pulse of the business.
PulseIQ monitors the health of your practice in real time and alerts your team the moment something starts slipping.
If sales slow, conversions dip, recalls fall behind, or retention weakens—our AI assistant coach will alert your staff instantly, so you don't have to say a word.
Even better, they’ll get the right recommendations to fix it immediately, before it impacts patients or your growth.
Here are the owner-friendly metrics clinics track most often with PulseIQ:
Sales performance
Glasses & contact lens conversions
Recalls & follow-ups
Retention & patient loyalty
Staff adoption and training completion rates
Everything Your Clinic Needs to Perform
Tools and insights that help your team perform better, streamline operations, and drive clinic growth.
KPI Dashboards
Your clinic’s performance, in real time.
Role-Based Learning
Upskill & develop your staff with modular courses, checklists, & quizzes.
Coaching + AI Support
Leadership coaching plus AI-powered SOP answers.
Progress & Gamification
Keep teams accountable, motivated, and growing.
Designed for Every Role in Your Clinic
From front desk to practice owner, PulseIQ makes everyone’s job easier.
Welcome to the Pulse Ecosystem
A single environment to scale your entire practice.
New
PulseTraining
Our modular training library, built for optical roles, will let you upskill your team with ease. Track progress, certify skills, and onboard new staff quickly—without you having to repeat yourself.
Upcoming
PulseCRM
Plug-and-play CRM with pre-built funnels, automations, and campaigns tailored for optical practices. Launch proven strategies fast and grow revenue without starting from scratch.
Contacts
Upcoming
PulseVoiceAI
A virtual front desk assistant that books appointments, sends reminders, and handles calls—so your team can focus on patients while nothing slips through the cracks.
What Makes PulseIQ Different
AI Assist Alerts
PulseIQ keeps a pulse on your business and flags problems before they spiral. You’ll always know what’s happening — and your staff will know how to act.
Owner-Friendly Metrics
No complicated reports. Just the numbers you care about — sales, conversions, recalls, and retention — with custom goals you can set and track.
Personalized Training Made Simple
We've built a complete library of courses for you. To make them truly yours, simply record a 3–5 minute video, and we'll replace our training avatar with a personalized AI version of someone from your clinic—whether that's you or an office manager, your team gets the same proven content, delivered in a voice and face they know, making the training more impactful.
Continuous Training & Accountability
Pulse Training isn’t just onboarding — it’s everyday learning. Assign courses by role, track completion in the dashboard, and review progress in weekly check-ins.
Digital Playbooks & Policies
Upload your office processes once, and your staff can access them instantly. No more hidden binders. No more interruptions.
Always Up-to-Date Industry Knowledge
PulseIQ keeps your team current with the latest industry best practices, compliance updates, and growth strategies. Your staff doesn’t just train once — they learn with Pulse continuously, keeping your clinic ahead of the curve.
The PulseIQ Signature Process™
Step 1: Setup
We configure PulseIQ to match your clinic and connect your data.
Step 2: Train
If you choose to create your own AI avatar and record a 3-5 minute video, PulseTraining will pair it with our proven courses, keeping your team aligned and learning with content that feels like it comes directly from your clinic.
Step 3: Transform
Your AI Assist keeps you informed, your staff act with clarity, and your practice finally grows without you micromanaging.
The Cost of Staying the Same
Every month without PulseIQ means:
Missed sales and conversions that should’ve been closed
Hours wasted retraining staff with no system
Stress over expenses with no clear growth plan
Burnout from answering the same questions again and again
Hard work isn’t enough. You need clarity, accountability, and consistency.
From Burnout to Breakthrough
About the Founder
How I turned years of struggle into five thriving clinics — and the proven framework you can use too.
I’ve been practicing for over 14 years — but it wasn’t always smooth.
In the early years, my clinics looked busy, but when I checked my accounts the profits weren’t there. I worked harder and harder, yet my team wasn’t united, and I carried the weight of feeling unworthy — wondering if I’d ever figure it out.
Instead of giving up, I invested.
Hundreds of thousands of dollars and years of mentorship later, I learned how to lead with confidence, build systems that actually worked, and create a culture where people wanted to perform. Piece by piece, I transformed not only my business, but myself as a leader.
The results speak for themselves.
Built 5 thriving clinics from the ground up
Achieved double-digit growth year over year since implementing this framework
Trained my second-in-command to run daily operations, giving me freedom to focus on growth and enjoy seeing patients again
That journey became PulseIQ Training.
Inside is every system, script, and playbook I used to go from struggling owner to running multiple successful clinics. Whether you want to learn it yourself or empower your office manager, these tools will help you skip years of trial and error and finally achieve clarity, profits, and freedom.
—Dr. Fallon Patel, OD
Experience the Future of Eye Care Management: One Platform, Endless Potential.
PulseIQ gives you the clarity and support to scale—with less stress and more results.
Got Questions?
We get it — and the best part is, we’re just getting started. 😎
What is PulseIQ, in plain English?
PulseIQ is the all-in-one performance and training platform for eye care clinics. Think dashboards, training, and coaching — all in one place, built by ODs for ODs.
Who is PulseIQ for?
Optometrists, opticians, front desk staff, managers, and practice owners. Basically, if you work in an optical clinic, there’s something inside PulseIQ built for you.
Do I need to replace my current systems?
Nope. PulseIQ plays nicely with what you already use. We’re here to simplify, not complicate.